The Edit: As AI Alters the Customer Journey, Retailers Focus on Experience, Content and Curation

✦ LUXE SELECT · MARKET INTELLIGENCE
The Edit: As AI Alters the Customer Journey, Retailers Focus on Experience, Content and Curation

With 17 percent of shoppers bypassing search engines, retailers are losing control of brand narratives, which emerged as a top concern at the World Retail Congress in Berlin. Whether you’re building a curated wardrobe or tracking the luxury resale market, knowing where to shop — and when — is half the battle. Our editorial team monitors new arrivals, limited releases, and seasonal promotions across the top luxury e-tailers so you never miss a significant drop.

✦ SHOPPING INTELLIGENCE

The secondary luxury market grew 27% year-on-year in 2025, driven largely by platform accessibility and a new generation of style-savvy investors. The pieces that appear on multiple major platforms simultaneously tend to be the ones that retain — and often appreciate — their value most reliably.

SHOP THE EDIT — LUXURY PLATFORMS

Source: WWD Business  ·  May 01, 2026